Training left me neither confident nor unready
The training and onboarding were a mixed bag. Some parts, like the initial software walkthrough and sign-up, went smoothly and made me feel somewhat prepared. But by the end of it, I was still unsure about a few key functions, especially how the dialer integrates with the database fully. The automatic updates and telephonic support did not add much clarity during the sessions. It wasn’t bad, but I simply can’t say I’m fully confident either. The payment and invoicing system were straightforward, which helped avoid extra stress. Overall, I neither disliked nor loved the training; it did what it could but left some questions unanswered. So the verdict is that it’s okay but not excellent. I feel more experience on the job will be needed to truly master the platform.