2 out of 52 of 5Verified customerTraining and onboarding
Training left me mostly figuring things on my own
The onboarding process started with some basic instructions, but I quickly realized that a lot of the setup details were not clearly explained. I had to spend quite some time just navigating the dashboard and figuring out how the calling tools worked. The dialer feature needed some manual testing to understand call flows and recording options. The database integration seemed promising, yet the actual usage details weren’t completely covered. While the initial invoicing process was straightforward, most of the software functionalities I relied on only became clear after trial and error over several days. I expected more guided training but ended up working out many parts on my own.