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WFHI review

Training left me moderately confident but with doubts

3 out of 53 of 5Verified customerTraining and onboarding

Training left me moderately confident but with doubts

By the time I finished the training and onboarding, I felt somewhat confident in using the software but certainly not fully comfortable. The sessions covered most of the main features, so I could navigate the calling tools and database basics without major issues. However, there were parts of the setup process that still confused me, especially regarding how to handle automatic updates and some invoicing details. The training was helpful but could have gone deeper into these elements. While the telephonic support was available, I noticed some delay in responses that sometimes left me waiting. I think the experience gave me a decent start but not enough to guarantee smooth usage without further assistance. So my confidence level remains mixed as I’m still unsure about handling all aspects independently right now.

Sohail BiswasMizoram, IndiaExperience: Published:
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