Training left me lukewarm
Going through the training and onboarding gave me a mixed experience honestly. At first, the steps were laid out clearly enough, but as I progressed, some parts felt rushed or underexplained. For example, the initial database setup instructions made sense, but when it came time to integrate the calling dialer with workflows, I hit several snags. The software itself functioned well during use, and the automatic updates helped fix minor bugs, which was good. Nonetheless, I didn’t feel fully confident by the end because some tools didn’t behave as expected without extra troubleshooting. The telephonic support tried to assist, but sometimes the answers were generic rather than solution-focused. I wanted clear guidelines to feel empowered after training, but had to rely on trial and error instead. Still, I appreciated the overall effort, and the training did cover a lot of ground even if it felt uneven. I think with a bit more polish and clearer explanations in later modules, the experience could be much smoother and more confidence-building for future users like me.