Training left me less confident than I'd hoped
I went into the training sessions expecting to feel ready to use the software easily, but that wasn't really my experience. The onboarding materials seemed to jump through steps that I thought would be laid out more clearly. I had to replay some of the recorded training several times, but it still didn't fully clarify the day-to-day practical workflows for me. The hands-on examples felt either too general or overly simplified, and I didn’t get enough opportunity to ask specific questions during the live sessions to feel completely comfortable navigating the dashboard or the calling tools. A lot of the more technical tips seemed to come really late in the process, and that made me wonder if I missed something earlier. By the end, I felt somewhat prepared but still wary about how smoothly I’d manage once relying on the dialer or database features regularly. It left me wishing the training had been more exhaustive and paced better to build confidence gradually rather than rushing through key points. Overall, I found it lacking the depth I was looking for in order to feel assured.