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WFHI review

Training Left Me Doubtful

2 out of 52 of 5Verified customerTraining and onboarding

Training Left Me Doubtful

My experience with the onboarding training was disappointing overall. Although I remember one particular session where the trainer explained how to use the dialer feature clearly, the rest of the training felt rushed and incomplete. The pace was inconsistent and the content didn't always connect well, leaving me unsure if I had grasped the workflow properly. There was no clear follow up or easy way to get answers when I got stuck. After completing the sessions, I did not feel confident in handling the software on my own. The database and calling tool concepts were confusing without practical demonstrations. This made me less willing to fully rely on the system going forward. In summary, my confidence never really improved and the onboarding did not meet my expectations for learning a new workflow software.

Suresh Nandini DaveUttarakhand, IndiaExperience: Published:
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