Training led to practical understanding but some confusion remained
I joined WFHI's remote workflow training hoping for clear guidance on using their software and dialer efficiently. The onboarding process started well; the basics of navigating the dashboard and database were explained clearly, which helped me organize my efforts. However, some aspects, like how automatic updates affected the day-to-day calling tools, were not as lucid. It meant I had to re-check the system settings during my first few days. Overall, the training enabled me to get going but left me with a few questions that I still need to explore independently. Despite this, the support team was reachable on phone when I got stuck, which balanced the experience. So, I found the explanations mixed — helpful at times but not consistently thorough, which influenced my overall impression.