Training laga accha, support ne thoda fast feel karwaya
Maine training aur onboarding ka process start kiya tha WFHI ke software ke saath. Software ki basic understanding toh achhi thi, aur tools jaise dialer aur database feature ka setup kuch had tak easy laga. Ek baar jab mujhe thoda issue aaya during call scheduling, tab support team ne unusually tezi se respond kiya tha, jo mujhe thanda dil se impress kar gaya. Baaki ke time pe support thoda slow tha, par wo particular incident se impression acha bana. Overall, training ka content samajhne mein thoda struggle hua, shayad kyunki kuch modules thode generic lage, par tools ke practical implementation mein clarity mili. Onboarding mein automatic updates ne kabhi kabhi confusion create kiya ki naye features kab apply honge, magar support team ne samjhaya ki yeh continuous process hai. Mujhe lagta hai ki responsiveness zaroor improve ho rahi hai, bas kabhi kabhi thoda inconsistency lagti hai. Main is service ko agla phase mein bhi istemal karne ke liye ready hoon, bas thodi aur smoothness chahiye hogi.