Training lacked the hands-on elements I expected
I had previously used similar training platforms which offered more interactive sessions, so I was really expecting a similar, even improved, experience here. Unfortunately, the onboarding felt quite basic and mainly informational, without much practical application. While the initial step-by-step tutorials were clear enough, the lack of real-time problem-solving scenarios made it hard for me to fully grasp how to implement the software in my workflow. I was also hoping for more personalized guidance during the training, but the sessions felt generic and rushed. Compared to what I've experienced before, especially the use of the dialer tool, I found myself wishing for deeper insights. That said, the automatic updates feature at least worked seamlessly, which was one positive aspect. Overall, the training didn’t meet my expectations, and I felt that a more immersive onboarding would have helped me adjust faster to the system.