Training lacked prompt response
I started the training with a lot of hope but quickly felt left on my own. The onboarding was slow, and when I reached out for clarifications, the responses took way too long. It felt like the team was not prioritizing new users, which frustrated me deeply. Especially during the dialer setup, I needed quick help to keep my workflow smooth, but that didn't happen. The promised assistance was missing throughout the week, turning what should have been a clear induction into a tedious experience. Without proper support, I struggled to use even the database feature effectively. The whole process felt disorganized, and it made me question if I made the right choice. Frankly, the software might be good, but without responsive people backing it, I can't recommend it. I expected quicker updates and some telephonic support to speed things up, but those were not there when I needed them most.