Training lacked enough detail and left me stuck
I expected the training and onboarding to guide me systematically through each step, but unfortunately, it didn’t meet those expectations. The sessions felt rushed and missed covering crucial parts of setting up the dialer and database features, which are vital for my workflow. I was hoping to understand the calling tools thoroughly, but I ended up confused about how to integrate them effectively. The automatic updates sometimes changed interfaces without clear notification, adding to my frustration. Comparing this to other software trainings I attended, this one lacked the detailed walkthrough and supportive follow-up. I anticipate needing help again next time, which is disappointing because I had hoped the onboarding would be comprehensive enough to avoid that. The support was polite but didn’t always provide clear answers promptly. Overall, this experience has made me uncertain about continuing without additional guidance.