Training lacked detailed follow-up and clarification
After signing up and starting the training modules, I found that although the initial setup was fine, the day-to-day guidance and follow-up support were somewhat lacking. The training materials offered a broad overview but did not dive deeply into some practical aspects I needed to master the software fully. Meanwhile, telephonic support was available but didn’t always offer immediate or comprehensive answers to my questions. The onboarding steps were somewhat rigid, and if I missed a detail, it was not easy to revisit or get additional help. Moreover, there were limited interactive sessions or detailed problem-solving discussions as I progressed. One positive was that the invoicing process worked smoothly and without glitches, easing that part of the experience. However, overall, the training could have benefited from more consistent reinforcement and clarification to help me advance day to day with greater confidence and fewer uncertainties.