2 out of 52 of 5Verified purchaseTraining and onboarding
Training lacked depth and left me figuring out many things
I expected the onboarding and training to provide a thorough introduction to the software features, but much of it I ended up working out on my own. The manuals covered basics like signing up and invoicing, which were fine, but key parts such as the dialer settings and database management were not explained clearly. There wasn’t enough step-by-step guidance about how to use these tools efficiently or how to handle automatic updates. I found myself searching through forums and reaching out to support multiple times to understand functionality that should have been included in the sessions. Overall, what was missing for me was a more comprehensive, detailed training regimen that reduces the guesswork for new users.