Training lacked depth and involved repeated waiting
The onboarding and training experience left me quite frustrated mainly due to the repetitive nature of some sessions. While the introductory modules covered basics clearly, I found myself going over the same content multiple times which felt redundant. There was promising information around setting up the dialer and database tools, but progress was slowed by frequent pauses causing me to wait around before moving forward. On the positive side, the training materials were well-structured once you got past the waiting periods. Unfortunately, the overall flow wasn't smooth, meaning I spent excess time simply waiting to continue rather than actively learning. A more streamlined approach with less repetition and faster transitions between modules would have improved my onboarding considerably. I think the training has merit but as it stands, it did not meet my expectations as I had hoped for a more efficient initiation process with clearer pacing and fewer interruptions.