Training lacked crucial clarity and confidence builder
I was hoping that the onboarding and training offered would give me enough confidence to operate the software smoothly. But by the end of the sessions, I was still unclear about some essential features that directly affect workflow setup. The step-by-step guides seemed straightforward at first, but I found the explanations a bit too fast and lacking practical examples that matched my needs. The training did not sufficiently cover the integration of databases with the calling tools, which is vital for my day-to-day. Without that, I felt unsure if I was using the software correctly or missing key steps. The onboarding flow promised a progressive build-up but instead left me guessing at several points. While there was some documentation provided, it wasn’t well structured for someone new to remote workflow management software. I had reached out for support during training, but the communication was slow and did not resolve my doubts in time. Overall, the training did not meet expectations and did not instill the confidence needed to use the software efficiently. This left me feeling frustrated and questioning whether the product would work for me at all.