Training lacked clear guidance for beginners
I found the training and onboarding mostly frustrating because I had to figure out a lot on my own. The initial setup instructions were not very detailed, and there wasn’t much step-by-step guidance. I wasted a lot of time trying to understand how to properly use the dialer and database features without clear tutorials. The automatic updates sometimes changed things without notice, adding to the confusion. Though telephonic support was available, getting in touch wasn’t always quick, and the help didn’t fully address my basic questions. The sign-up and payment process was straightforward, but this didn’t compensate for the lack of instructional clarity. I expected more support through the training phase, but had to spend many hours experimenting solo. This made me doubt if the system is beginner-friendly or requires prior knowledge to use comfortably.