Training lacked clarity on some key parts
The training program covered the basics well, but I found myself confused with several important aspects. For example, the steps for using the dialer were explained in a hurry and I had to replay the session multiple times. Also, the onboarding process did not clearly outline how to update the database feature regularly. I wish they had included detailed examples or stepwise guides because at times it felt incomplete. While the core explanations were there, the lack of clarity made it difficult to fully grasp how to manage the software during day-to-day tasks. If the training were a bit more practical with clearer instructions, it would have done a better job. Right now, I feel a few gaps need filling to make the process easier for new users like me to follow without frustration.