Training labels were confusing, not something I'd simplify calling to a friend
Honestly, the onboarding and training process felt a bit stretched out and the wording used in the software didn’t always make immediate sense. When I started, I found many labels in the dialer and database confusing, sometimes leading to mistakes or delays in using features properly. The training content seemed to assume you already understood certain workflows, which wasn’t my case, so I had to pause and try figuring things out on my own. This slowed down the overall pace considerably. The support was okay but didn’t fully clarify a few key points about the automatic updates and data handling. Signing up and paying was simple enough, and the invoice details were clear, but the actual utility of the training and onboarding as a clear guide was lacking in my opinion. To put it simply, if a friend asked me, I'd say the software does good work but getting started requires patience and some self-learning because the explanatory parts are not as straightforward as they should be.