3 out of 53 of 5Verified purchaseTraining and onboarding
Training labels were clear but some wording confused me
The training sessions walked me through the onboarding flow and using the calling tools. I appreciated how the main features were explained, especially the dialer and database, which felt essential. However, some of the labels in the software didn’t immediately make sense to me and seemed inconsistent with the training terminology. It made me pause and reread some parts, which was tiring after multiple attempts to get it right. The onboarding process needed me to keep going back and forth between screens. While overall the training helped, I’m still a bit weary of the word choices and wish the instructions were more aligned with the actual software interface.