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WFHI review

Training labels thode confusing the par overall okay

2 out of 52 of 5Verified customerTraining and onboarding

Training labels thode confusing the par overall okay

I found the training and onboarding process somewhat confusing, mainly because of the wording and labels they used. When I was going through the initial modules, some terms didn’t quite make sense, and it was hard to quickly understand what actions to take. That was a bit frustrating, especially when using the dialer and database features. On the positive side, the pacing of the training was fine; it wasn’t too fast or overwhelming. The instructions were simple, so I appreciated that aspect. It just felt like they could do more to clarify the labels and onboarding text. It would have been really helpful if there were examples or better descriptions included. I think the training platform itself was okay and functional but with room for improvement, particularly in clarity. It wasn’t totally bad, and I don’t want to sound too harsh, because I did learn the basics. Overall, it’s a decent start if you are new, but you might have to spend extra time figuring out some wording. I’d tell a friend it’s okay but could definitely be clearer in the labels and instructions used throughout.

Meenakshi VermaDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
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