Training labels samajhne mein thodi confusion thi yaar
Mujhe training aur onboarding process se mixed feelings hain. Kuch terms aur labels jo software ke andar the, wo mere liye straightforward nahi the. Jab main onboarding flow follow kar rahi thi, toh kahi jagah par mujhe samajh nahi aaya ki ye options exactly kya karte hain. Kuch sections jaise ki calling tools aur dialer ke instructions ache the aur easy to follow the, lekin database feature ke baare mein jo terms use ki gayi thi, wo thodi confusing thi. Wording isthara ki thi ki kabhi kabhi lagta tha main kahin galat jagah par hoon. Lekin jo training videos they, wo mujhe samajh mein aaye aur unki help se maine basic setup complete kiya. Automatic updates ke baare mein bhi thoda detailing chahiye thi, kyunki mujhe samajh nahi aaya ki changes kab apply honge. Overall, onboarding mein clear instructions honi chahiye thi jisse naye users ko zyada mushkil na ho. Telephonic support available thi, par mujhe lagta hai ki unke responses thode generic the, jis wajah se specific terminology explain karne mein kami rahi. Payment aur invoicing process simple thi, is baat ki khushi hai. Agar software mein thoda bhaari na lage toh onboarding experience aur acha hota.