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WFHI review

training labels mostly ok, but some terms left me unsure

3 out of 53 of 5Verified customerTraining and onboarding

training labels mostly ok, but some terms left me unsure

I went through the training and onboarding and overall it was okay but there were a couple of spots where the wording gave me pause. For instance, some of the labels in the tutorials, mainly around setting up the calling tools and database features, weren’t very clear to me. It made parts feel slower than they should be since I kept checking the manual. On the plus side, the steps were simple to follow in general and the automatic updates were explained well in the training videos. Also, the sign-up and invoicing parts made sense with clear prompts, so that was helpful. While I did manage to get through everything, I think the onboarding would be smoother if the phrases and labels were more straightforward or included examples. That was the one major part that stood out as a bit confusing in an otherwise serviceable training experience.

Kaushik BabuPuducherry, IndiaExperience: Published:
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