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WFHI review

Training labels confusing, but some parts clear

2 out of 52 of 5Verified purchaseTraining and onboarding

Training labels confusing, but some parts clear

I found the wording used in the training sessions a bit confusing at times. For instance, some of the labels on the dashboard didn’t immediately make sense. When they talked about database or calling tools, I had to pause and recheck what exactly was being referred to. That made the onboarding a bit slower. On the plus side, the support during the sessions was helpful when I had doubts. It felt like some effort went into organizing the content well but the terminology could be improved. If the label names were clearer, I think many users would find it easier to grasp the features faster. So, while the training wasn’t completely frustrating, it could have been more intuitive. The sign-up and payment setup went fine without issues, which I appreciated amidst the minor confusion. Overall, some small changes in wording could make a big difference to the experience I had with the training and onboarding process.

Tanuja MishraMeghalaya, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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