Training labels clear, but a few terms could be simpler
After going through the onboarding and training modules, I found the wording and labels within the software generally clear and purposeful. Most instructions were straightforward, making it easy to follow the steps required to set up my remote workflow. The dialer and database sections were labeled intuitively, so navigation didn't feel overwhelming. However, a couple of terms used in the training materials could be simplified further, as I noticed some minor confusion on my part trying to understand specific jargon that seemed a bit dense for first-time users. The automatic updates worked seamlessly in the background, which I appreciated since it made the experience more seamless with no extra manual steps needed. Signing up, invoicing, and payment processes also had well-worded prompts that made those tasks clear and painless. In summation, the outcome was positive, as the training equipped me sufficiently to operate the software effectively, but some more user-friendly labeling could improve clarity for new users overall.