Training labels aur wording expected se alag thay
Mujhe laga tha ki training aur onboarding mein instructions aur labels zyada straightforward honge, taki kisi confusion ka scope na bache. Lekin jab main actual mein software use karna shuru karne lagi, toh mujhe pata chala ki kai baar labels aur instructions confusing the. Kayi options ke naam samajhna mushkil tha, especially jab dialer aur database tools ke features ko access karne ki koshish ki. Yeh expectation thi ki jo training material milega, uska language bilkul clear hoga aur step by step instructions honge jo bina kisi difficulty ke samajh aayein. Mujhe bar bar support contact karna pada kyunki labels clear nahi the aur zaroori terms ka meaning user-friendly nahi diya gaya tha. Jo onboarding flow tha, usmein bhi kabhi kabhi lagta tha ki sequencing aur terminology mein kuch logical gap hai. Thoda aur dhyan diya ja sakta hai wording par taaki naye user ko easily samajh aaye aur unnhe baar baar doubts na ho. Apni taraf se main sochti hoon ki yeh cheezein better ho sakti hain.