2 out of 52 of 5Verified customerTraining and onboarding
Training label clarity lags behind others
Compared to other training programs I've used, WFHI's onboarding felt somewhat basic and less streamlined. Some of the labels on the dashboard and call tools were not entirely intuitive, causing small delays as I tried to navigate the system on my own. The automatic updates did not seem to impact training, which was one positive aspect. The telephonic support was reasonably accessible but didn't provide the kind of guided assistance I had expected based on past experiences. While I recognize the software fulfills its basic purpose, I think the onboarding could benefit from clearer terminology especially for new users like me.