Training kuch alag thi, expect kiya tha zyada easy hoga
Main jab WFHI ke training aur onboarding process mein gaya tha, toh mujhe laga tha ki main bas thodi der mein apna accounts setup karke call tools use karna shuru kar dunga. Lekin jab main shuru kiya, tab mujhe samajh mein aaya ki mujhe kaafi cheezein khud hi figure out karni pad rahi hain, jiska mujhe pehle expected nahi tha. Training material detailed tha par usmein kuch jagah pe clarity ki kami thi, jisse mujhe baar baar pause karke khud se dhundhna pada ki next step kya hai. Dialer ke practical use ko samajhne mein time laga aur database feature ko apne workflow ke saath co-ordinate karna thoda mushkil raha. Mujhe lagta tha ki support system zyada proactive hoga lekin mujhe apne issues ko explain karna padta tha phir unka response milta tha. Sign-up aur payment ke process bhi thoda cumbersome laga, jinki details thodi dispersed thi. Overall, mujhe laga ki jo convenience expect kiya tha training mein, woh fully nahi mila; thoda aur streamlined approach chahiye tha.