Training ko samajhne mein zyada effort laga.
Training aur onboarding steps ko main itna clear nahi samajh payi jitna chahiye tha. Je haan, maine try kiya ki dialer aur database tool ko sahi tareeke se use karun, par instructions thodi confusing thi, jis wajah se mujhe baar-baar repeat karna pada. Support ne help ki koshish ki thi, lekin overall explanation basic level par nahi tha jo mujhe chahiye tha. Automatic updates ke baad bhi koi new features ka update mujhe clearly explain nahi hua tha, jis wajah se main confident feel nahi kar paayi thi apne calls ko manage karne mein. Payment aur sign-up process thoda smooth tha, par training ke time mujhe kaafi effort aur mann lagana pada samajhne ke liye ki kaise workflow ko efficiently chalaya jaaye. Shayad agar thoda simple aur practical training hoti toh zyada ache se ready ho paati. Abhi bhi main use karna chahti hoon, par training better ho sakti thi.