Training kickoff was swift, but that last module dragged a bit
I started the onboarding and training with a lot of optimism because it promised quick access to all core features. The first few steps were pretty smooth; I was able to get the calling tools set up in a day and even started using the dialer without much trouble. The database tutorial was solid, and the software updates happened without a fuss, which made the process feel current. However, when I reached the advanced workflow modules, the training stretched on longer than I expected. It slowed me down because I was eager to get fully operational, and that part felt a bit too detailed for a first run. Also, the telephonic support was responsive but didn’t always resolve my doubts immediately, which added some hesitation. Overall, I would rate my experience positively because most things worked well, but the prolonged final training stage and the patchy instant help delayed me. Still, I think future users might find it faster if they skim the longer content or get additional live help after the initial onboarding phase.