training kicked in mostly after first week
So I started using the training modules and onboarding sessions, and honestly at first it felt kinda overwhelming. The software has a lot of features, and sorting through them was a bit much. But then after a few days of messing with the database and dialer tool, things started to click. Especially when they showed how the automatic updates work — that was a relief. Only downside was the initial setup which needed multiple steps, felt like it could be streamlined better. Ongoing support has been decent overall though, helps with some questions. The sign-up and payment side was straightforward thankfully, no hiccups there. The training definitely set the foundation but a little more live interaction could help newbies get faster comfortable. Still, I'm glad I stuck with it because now the workflow feels much easier to manage and the calling tools really speed things up every day.