Training ki umeed thi better, reality thi disappointment
Mujhe lagta tha ki jab maine WFHI ka training aur onboarding liya toh wo mere liye straightforward aur asaan hoga. Lekin jo mila, usme bahut kuch missing tha. Training materials itne clear nahi the ki main bina extra madad ke sab samajh sakoon. Jo onboarding process tha, wo complicated aur kaafi lamba laga. Maine socha tha ki shayad agle baar jab software use karungi toh training ki zarurat nahi padegi, par ab mujhe lagta hai ki phir bhi mujhe kisi se madad leni padegi. Dialer aur call tools ke features samajhna itna mushkil tha ki woh mere daily workflow me fit nahi baithte. Support ko call kiya, magar proper turant help nahi mili. Payment aur invoicing process thoda clear tha, par uspe bhi clarity better ho sakti thi. Overall, jo initial expectations thi training ko lekar, wo puri tarah se fulfill nahi hui. Agli baar agar use karungi toh definitely madad ki zarurat padegi, jo mujhe disappointment deti hai.