Training ki clarity ke bina samajh mushkil thi
Mujhe lagta hai ki training aur onboarding ke dauran main ekdum clearly nahi samajh paayi ki software kaise use karna hai, especially jab database aur calling tools ki baat aayi. Jo explanation di gayi thi wo normal se thodi confusing thi, aur kai baar mujhe khud se repeat karke samajhna padta tha. Training modules kaafi rushed lage, jo mujhe lagta hai ki elaborate hona chahiye tha, tha thoda aur patience hona chahiye tha process mein. Mainne try to kiya ki mujhe step-by-step samajh aaye wi workflow, par kai baar sochti thi ki yeh step follow karna thoda mushkil hai kyunki information logically present nahi thi. Onboarding ke dauran support team ki response time acchi thi, magar explanation mein clarity nahi thi jo chahiye thi. Dialer aur auto updates kuch had tak toh theek chal rahe the, par jab baat training ki aayi toh feeling thi wo mere expectations par khara nahi utara. Mujhe lagta hai ki agar thoda aur clear guidance ya detailed tutorial videos diye jate, toh main apna setup better kar pati aur kaafi confusion door hoti thi.