Training ke time jab kuch galat hone laga, toh bhi support ne help ki
Main training aur onboarding process mein jab thoda confusion hua, toh initially toh main soch rahi thi ki shayad ye sab itna smooth nahi hoga. Lekin fir mujhe laga ki support team ka approach achha hai kyunki unhone patiently problems sunni aur solution dene ki koshish ki. Kuch tools, jaise ki dialer aur database integration, start mein thoda unpredictable lag rahe the, aur mujhe samajh nahi aa raha tha ki unka sequence kya hona chahiye. Training material mein bhi thoda gap tha ki real use-case se kaise match karta hai. Lekin jab maine telephonic support se baat ki, unhone logically samjhaya ki kis tarah se workflow ko optimize kar sakti hoon. Jo mujhe sabse zyada impress kar gaya, woh tha ki mujhe lag raha tha ki main apni taraf se thoda confused hoon aur woh log bhi us confusion ko samajh rahe the. Payment aur invoicing bilkul clear tha, jo ek stress free experience deta hai jab software ke technical parts thode complex ho. Jab aap apne dost ko batana ho, toh main kahungi ki overall training aur onboarding thoda tricky tha, par agar aap dhairya rakhe aur support ka sahi use kare, toh ye definitely workable hai.