Training ke steps thik se organized nahi lag rahe the, bataun yaar
Main soch raha tha ki training aur onboarding ka process logically arranged hoga, lekin mujhe lagta hai ki steps thode scattered the. Pehle mujhe database aur dialer ke basic functionalities samajhne mein time gaya, par uske baad jo training thi wo direct call tools ya workflows ko tie nahi karta tha. Kabhi kabhi mujhe laga ki jo sequence hona chahiye tha woh follow nahi hua, matlab ek cheez complete hone ke baad agla step samajh mein aata, par yaha aisa nahi tha. Sign-up aur payment ka process bilkul theek tha, usme koi dikkat nahi aayi. Automatic updates ne kabhi kabhi naye features add kiye, par uske baare mein batane ka tarika confusing tha. Support system thoda inconsistent laga, kabhi fast response milta toh kabhi nahi. Mujhe lagta hai overall training thoda aur structured hona chahiye tha, takki naye users ko easily samajh aaye. Is tarah se sochu toh thoda frustrating tha experience, par haan software ache tarah se kaam karta tha. Bas onboarding ka logical flow miss ho raha tha isliye main itna satisfied nahi ho paya.