Training ke steps mein ek zaroori cheez missing thi
Training aur onboarding ka process overall achha tha, steps logically arranged the jise follow karna asaan tha. Database ko import karne ke instructions bilkul clear the aur dialer setup bhi smoothly ho gaya tha. Lekin mujhe laga ke software ke automatic updates ke baare mein thoda aur detail mein batana chahiye tha, jaise unka impact kaise hota hai workflow pe aur unhe manually manage karne ke options kya hain. Yeh missing step training mein noticeable tha kyunki updates kabhi-kabhi abrupt changes laate hain jinse confusion hoti hai. Workflow ko samajhne ke liye aur updates se adjust hone ke liye thodi extra guidance deni chahiye thi. Registration aur payment ka process transparent tha, aur telephonic support bhi responsive tha. Bas yeh update-related detail chhoti lagti hai magar kaafi important hai jo include nahi thi.