Training ke labels ne thoda confuse toh kiya par overall samajh mein aaya
Training ka jo layout tha aur onboarding process, mujhe laga initially woh thoda unclear hai, khas kar labels aur instructions ke terms mein. Kuch words jaise 'workflow integration' ya 'call session' jaise labels shayad sab users ke liye nahi samajhna easy hote. Lekin jab main deep mein jaa kar un tools ko check kiya toh samajh aagaya ki kaam kaise kar raha hai, aur stepwise onboarding mujhe logically fit hua. Mujhe ek chhoti si reservation thi ki agar instructions thode aur simple ya conversational hote toh main thoda zyada jaldi seekh pati. Dialer aur calling tools ki training theek thi, bas thoda jargon kam hona chahiye tha. Mujhe database feature ka integration bhi samajh mein aaya, jisse mera workflow kaafi improve hua. Support team ne jab main contact kiya toh woh helpful toh thi, lekin kabhi kabhi mujhe lagta tha ki unka response automated lag raha hai, jo thoda disappointing tha. Overall training achhi thi par thoda jargon kam karke aur friendly terms mein process ready karna chahiye tha, toh mujhe laga ki yeh ek chhoti si surprise thi experience mein.