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WFHI review

training ke labels mein thodi confusion aur thoda clear hona chahiye tha

3 out of 53 of 5Unverified experienceTraining and onboarding

training ke labels mein thodi confusion aur thoda clear hona chahiye tha

Jab maine training aur onboarding process start kiya to labeling aur wording pe dhyan diya. Kuch terms samajh mein aayi aur wo kaafi clear the jaise ki 'module complete' aur 'next step', ye labels theek lage. Par kuch buttons aur instructions thode ambiguous the, jiski wajah se mujhe baar-baar browser back karna padha ya phir help section consult karna pada. Onboarding ka flow overall smooth tha, par labels se thoda confusion hua jisse shayad onboarding ka ek step zyada samay le gaya. Mujhe laga training ka interface thoda zyada friendly banaya ja sakta tha, aur thoda consistent bhi. Ye bhi note kiya ki jab main calls aur dialer setup kar rahi thi, kuch terms jisme database linked tha, wo thode technical lage, zyada technical hone ki wajah se mere jaise naye users ko samajhne mein thoda problem hui. Fir bhi, overall onboarding ka ek acha structure tha, aur main training ko continue karti rahi kyunki basics samajh mein aa gaye the. Zarurat thi ki kuch aur examples diye jaate taaki labels aur wording se confusion na hota. Training ke liye thoda aur friendly UX design major help karta.

Hetal ShanbhagLadakh, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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