Training ke labels aur wording clear nahi the
Jab main training aur onboarding ka process kar raha tha, tab main notice kar raha tha ki software ke labels aur wording kuch jagah confusing the. Jo instructions diye gaye the, unmein consistent terminology nahi thi. Matlab, kabhi database se related feature ko alag naam milta tha, aur kabhi woh dialer ke context mein thoda vague lag raha tha. Is se mujhe samajhne mein time lagta tha aur kabhi kabhi laga ki shayad mujhe galat button pe click kar doon. Training session mein ye point sabse clear tha ki interface thoda straightforward nahi tha agar aap naye hain, aur kya karna hai yeh samajh nahi aata. Lekin baaki process mein koi bug nahi mila, dialer aur support ke workflow mein toh kaafi logical steps follow karne the. Training material mein kai baar mujhe wait karna pada kyunki kuch parts pehle se clear nahi the labels ke wajah se. Billing aur sign-up ka process theek tha, par training parts mein better clarity honi chahiye thi terms mein. Overall mera maan hai ki yeh ek improvement ka scope hai, par user ko khud thoda dhyan lagana padega, tabhi smoothly chal payega.