Skip to main content

WFHI review

Training ke labeling thoda ajeeb tha, par total process thik tha

4 out of 54 of 5Verified purchaseTraining and onboarding

Training ke labeling thoda ajeeb tha, par total process thik tha

Mujhe training aur onboarding flow kaafi interesting laga overall, par thoda dikkat labels aur wording mein thi jo expect ki thi ke alag thi. Jab main training start kar rahi thi, tab sabse pehle dashboard features samjhaaya gaya, jo ki logically sahi tha. Lekin uske baad calling tools aur dialer ki training mein kuch terms aur buttons ke naam jo diye gaye, woh mujhe thode ajeeb lage, matlab kaafi technical lagte the bina proper context ke. Database feature ka introduction bhi thoda rush mein tha, jiske karan mujhe lagta hai ke thoda confusion ho sakta hai naye users ko. Jab maine automatic updates ke baare mein padha, toh uss label mein bhi thoda space chahiye tha jo batata ki updates kab aur kaise apply hote hain. Payment aur invoicing ke part mein mujhe labels itne clear nahi mile jitna expect karti thi, is wajah se mujhe baar baar checking karni padi ki payment cycle okay hai ya nahi. Lekin overall, flow ka sequence decent tha, sign-up ke baad stepwise instructions diye gaye the. Telephonic support ke liye mujhe clear instructions mile jo thodi baat samajhne mein madad karti thi. Mera experience ye tha ki jo thoda detailed aur samajhne mein aasaan labeling hoti, wo process aur bhi smooth kar deti. Phir bhi, jo maine system seekha usse mera workload manage karna easy hua, aur training thoda detailed hone ke wajah se mujhe lagta hai ke main ise rozana achhi tarah se use karungi.

Maitri DhawanTelangana, IndiaExperience: Published:
About this verification label

Verified purchase

The reviewer's payment for a named WFHI plan was matched to a WFHI record.

Read the review policy