Training ke daily use mein expectations poori nahi hui
Software training aur onboarding ke baad bhi main expect karti thi ki roz ke kaam smoothly chalenge, lekin waise nahi hua. Training sessions acche the, basic setup samajhne mein madad mili, par software ki day-to-day functioning mein kaafi issues aaye. Jo dialer aur calling tools hain, wo kabhi hang ho jate the ya phir database sync thoda slow ho jata tha, jis se efficiency down ho gayi. Automatic updates kaafi frequent the, par wo bhi aksar disruptions lekar aate the rather than improvements. Main samajhti hoon ki software kaafi powerful hai, par daily experience mein stability aur reliability ki kami thi. Onboarding ka documentation achha tha, lekin real-world implementation mein problems aaye, jisse frustration hui. Telephonic support toh milti thi, par problems ke quick resolution mein woh bhi successful nahi reh paayi. Ant mein, jo outcome mila woh utna positive nahi tha jitna main expect kar rahi thi.