Training ke bahar ek chhota sa plus point tha
Maine training aur onboarding process shuru kiya toh words aur labels kuch confusing lage. Instructions thoda unclear the, especially jab dialer aur calling tools setup kar raha tha. Worksheets mein jo buttons the unka naam itna straightforward nahi tha, jisse time waste hua. Lekin ek cheez jo thik lagi woh yeh ki support system ne thoda clarity dene ki koshish ki tab jaake maine samjha ki kaha kya karna hai. Par overall, jo mujhe expect tha, woh mila nahi. Thoda aur user-friendly hona chahiye tha, especially jab naye user ho toh onboarding thoda smooth hona chahiye. Software updates kabhi kabhi interface ko aur complex bana dete hain, jo onboarding ke time inconvenient hota hai. Agar labels aur wording zyada clear hote toh time kaafi bachta. Mujhe lagta hai ki onboarding step par aur improvement ki zarurat hai, warna service ko effectively use karna mushkil hai.