Training ke baad expectations aur reality dono dekhein
Jab maine training li toh mujhe laga ki is baar mujhe diya gaya onboarding package pehle waale se kaafi alag hoga. Lekin jaisa tha, waisa hi mila thoda mix result. Training sessions theek-thaak clear the, aur unhone system ke basic workflows bataye jo main pehle use kar rahi thi usse thoda better samjhe. Lekin phir bhi jo onboard karne wala flow tha, wo itna efficient nahi laga. Pehle wale platform ki training toh rough thi, par thoda zyada practical exercises thi jis se mujhe help mili thi, lekin yahan zyadatar presentation style thi jo mujhe bamharig lagti hai. Usme bhi kuch tools jaise dialer integration ke baare mein detail nahi thi, woh main practically samajh nahi paayi. Database feature bhi samay ke sath jaldi handle nahi kar paayi, kyunki onboarding mein session limited time ke liye tha, aur usmein waiting time bahut tha jisse mera flow break hua. Mujhe lagta hai ki agar thoda aur hands-on ya step-by-step guidance hoti toh zyada effective hoti ye training. Outcome toh mila, par expected jitna nahi tha main samajh paayi aur kaafi cheezeon mein forced feel kar rahi thi.