Training ke baad bhi samajh nahi aaya software
Ye jo onboarding aur training module hai, mujhe lagta hai ki iska wording aur labelling thoda improve hona chahiye. Jab maine pehli baar software ko explore kiya, labels itne clear nahi lage jitna hona chahiye tha. Especially database aur dialer sections mein, terms ajeeb lag rahi thi, jise samajhne mein kaafi confusion hua. Mera yeh kehna hai ki agar training instructions thoda jyada simple aur straight forward ho, toh naya user jaldi samajh sakta hai aur use karna aasan ho jata hai. Jo mujhe positive laga, woh yeh ki signup aur payment process theek-thaak tha, matlab invoice milne ya payment karne mein koi dikkat nahi thi. Par overall onboarding experience mere liye satisfactory nahi tha kyunki main software ke basic features ko samajhne mein struggle karti thi. Agar instructions aur terminology clear hoti, toh mujhe apna waqt jyaada nahi lagata aur main software ko better tarah se explore kar pati. Ab mujhe lag raha hai ki mujhe aur training modules ki zarurat hai, par mujhe ummeed hai ki wo better organized hongi.