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WFHI review

training ke baad bhi samajh mein confusion hua

2 out of 52 of 5Unverified experienceTraining and onboarding

training ke baad bhi samajh mein confusion hua

Training aur onboarding ka process thoda complicated tha, kahunga mujhe thoda zyada time lag gaya samajhne mein. Labels aur wording thodi confusing thi, jaise ki dashboard ka kuch buttons pe mujhe initially doubt hua ki kaunse feature ke liye hain. Par ek achi baat ye thi ki basic onboarding flow straight forward tha aur automatic updates ne kam se kam gadbad to nahi ki. Lekin overall mujhe lagta hai ki agar wording thodi aur simple aur clear hoti, toh thoda asaani hoti naye users ke liye. Training sessions mein kuch topics par detail kam thi, jaise dialer aur calling tools ka use. Database feature ko samajhne mein bhi problem aayi mujhe, shayad kyunki uss hisse ke liye labeled instructions clear nahi the. Sign-up aur payment process toh smooth chala, invoice jaldi mila aur payment options theek the. Lekin jab baat aati hai ki easily samajh aaye ki kaunse button ya feature kis kaam ka hai, toh main thoda disappointed hoon. Onboarding thoda better ho sakta tha wording ke hisaab se, warna software ke potential samajh paana mushkil tha. Call support sahi tha but zyada faida nahi hua jab confusion tha workflow mein.

Adnan MalikGujarat, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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