Training ke baad bhi onboarding tha struggle
Training session ke dauraan mujhe lag raha tha ki onboarding smooth hoga, par jab koi galti hui toh software ne meri problems efficiently handle nahi kiya. Automatic updates ne kuch naye bugs introduce kiye, jiski wajah se database aur dialer feature kabhi kabhi hang karta tha. Support team se baat ki to response slow tha, aur unki taraf se follow-up nahi mila, jisse frustration badh gaya. Calling tools mein bhi interruptions the, jo mera kaam late karte the. Sign-up aur payment process theek tha, par uske baad ka experience thoda disappointing raha. Soch raha hoon ki agar training better troubleshooting options provide karti toh ye situation avoid hoti. Kahin na kahin mujhe laga ki onboarding aur training ka flow perfect nahi tha, jiski wajah se main zyadah effectively software use nahi kar paaya. Yeh baatein sochne ke baad main ab bhi uss experience par reflect karta hoon.