Training ke baad bhi lagegi madad ki zarurat
Mujhe lagta hai ki training aur onboarding ka jo experience raha, wo itna effective nahi tha jitna main expect karta tha. Pehli baar setup karte waqt toh instructions theek thi, par jab main apne regular use ke liye seekhne laga, tab mujhe realize hua ki main kabhi kabhi fir se help lena padega. Training ke documents to mile aur webinar sessions bhi hue, lekin wo sab chize mere liye kaafi nahi thi. Jab main naye features samajhna chahta hoon ya dialer ka advanced use kar raha hoon, toh mujhe lagta hai ki main akela struggle kar raha hoon. Iska matlab ye hai ki har baar jab mujhe naya kaam karna hoga, main support ke bina confident feel nahi karunga. Onboarding process ek baar complete ho gaya toh bhi mujhe lagta hai ki software use karne mein mushkil aayegi bina kisi aur assistance ke. Mere liye ye overall kaisa laga? Bas average. Kya main agla time fir se help lunga? Haan, warna kaam adhura reh jayega. Training ki basic cheezein thi, par wo continuous learning ke liye sufficient nahi thi. Agar training thodi zyada detailed hoti ya regular sessions hote, toh behtar hota. Lekin abhi ke liye main ye keh sakta hoon ki software use karte waqt mujhe kabhi na kabhi kisi professional ki madad chahiye hogi.