2 out of 52 of 5Verified customerTraining and onboarding
Training ke baad bhi kuch expectations puri nahi hui
Main onboarding process ke baare mein kahungi ki wo thoda zyada time leti hai aur baar-baar wahi cheezein samjhni padti hain, jo mera interest kam karta hai. Jab main training karti thi, toh lagta tha ki mujhe zyada tezi se aage badhne ka mauka milna chahiye tha, lekin repeats aur delays ki wajah se wo slow ho gaya tha. Dialer setup thoda samay leta hai samajhne mein, aur mujhe lagta hai ki training mein is part par elaborate hona chahiye tha. Support team mujhe kabhi kabhi response deti thi, lekin mujhe laga main apni queries baar baar repeat kar rahi hoon jo thik nahi lagta. Overall, main bhi ye maan sakti hoon ki kuch concepts clear hue, lekin main zyada efficient onboarding ki umeed karti thi jo unfortunately poori nahi hui.