Training ke baad bhi full confidence nahi mila
Sabse pehle main yeh kehna chahti hoon ki training process se main waise confident nahi hui jaise expect kar rahi thi. Onboarding flow kuch jagah thoda confusing laga, specially jab database access aur dialer tools ka istemal samajhna tha. Trainer thode generic instructions deti thi, practical hands-on kam milta tha, jiski wajah se mujhe lagta tha ki mere doubts poore clear nahi ho rahe hain. Thodi der ke liye lagta tha ki system thoda complex hai, jisme skills build karna mushkil lag sakta hai. Halanki software updates achhi tarah hoti rahi, lekin un updates ko samajhne ke liye bhi zyada guidance nahi mili. Ek chhoti si baat jo acchi thi, wo thi ki telephonic support kaafi helpful tha, jab bhi phone uthakar baat ki to fairly quick response mila. Lekin overall, jitna training aur onboarding plan kiya tha, uske hisaab se confidence level utna high nahi bana, especially jab tool ko deploy karna tha daily workflow me. Shayad main thoda aur detailed aur interactive training expect karti thi, jisse ki software ko use karte waqt koi hesitation na rahe.