Training ke baad bhi confident nahi feel kar paaya
Initially training process thoda promising lag raha tha. Jo onboarding flow tha, usme software ke basic tools aur dialer ke functions achhi tarah bataaye gaye the. Usmein kuch exercises bhi thi jo thoda practice karwaati thi. Par jaise jaise training aage badh rahi thi, mujhe lag raha tha ki mere doubts clear nahi ho rahe hain properly. Database feature aur automatic updates pe specific focus kam tha. Mujhe lagta hai ki telephonic support ka role thoda zyada active ho sakta tha, taki kuch queries turant solve ho jaati. Payment aur invoicing process thoda clear tha, usmein koi dikkat nahi hui. Lekin overall training ke end mein, main confident nahi mehsoos kar paaya ki main ye software completely achhi tarah se use kar paunga. Kuch parts samajh mein aaye, par major features ko samajhne mein thodi confusion thi, jo ki thoda disappointing raha. Sab mila ke bilkul positive experience nahi tha, lekin ek acchi shuruaat thi for basic understanding. Socha tha thoda aur clear guidance milegi.