Training ke achhe aur bure dono pehlu
Onboarding process mein thoda mixed experience raha. Training sessions initially clear the, aur mujhe dialer aur database features samajhne mein madad mili thi. Lekin jab kuch technical issues aaye jaise ki platform crash hona during calls, toh frustration bhi hua. Support team ne queries handle ki, par kabhi kabhi delay bhi tha responses mein. Training materials achhi thi magar kabhi kabhi samajhne mein waqt zyada lagta tha, especially jab configurations aur updates ki baat aayi. Mujhe lagta hai ki agar thoda aur practical examples diye jaate toh ye process aur smooth hota. Overall, onboarding ne kaafi help ki thi basics samajhne mein, par kuch glitches ne thoda time waste kiya. Fir bhi, training aur software dono ka combination thoughtful hai. Isliye main 3 stars dunga kyunki acha bhi tha aur kuch jagah improvement ki zarurat bhi thi.